All cancellations by phone must be resubmitted in writing to the office via email or USPS
Single Day Tour cancellations received 21 business days prior to departure will receive a voucher for future travel or a refund of monies paid Trendy Tours less any monies paid to suppliers on the participant’s behalf and less a $25.00 cancellation fee.
There are no refunds for cancellations made within 14 business days of departure. However, refunds will be considered if we fill the vacancy from our wait list.
Multi Day Tour cancellations must be made in writing to the office 60 business days prior to departure to receive a refund, less any cancellation fee and less any monies paid to suppliers on the participant’s behalf to cover deposits and / or tickets lost to specific carriers that have been purchased and are non-refundable.
There are no full refunds for cancellations after final payment has been received.
Furthermore, for cancellations made 46 – 59 business days before the tour, there is a 50% refund. Cancellations received less than 45 days prior to tour departure are NON-REFUNDABLE.
Trendy Tours reserves the right to make subtle changes to tour itineraries.
Should change or cancellation prove necessary we will give you reasonable notice thereof, in the circumstances, and where available, offer you a comparable alternative.
If a change or cancellation is due to force majeure (i.e. circumstances like natural & nuclear disasters, fire, political unrest, war, threat of war, riots, closures of public buildings or venues, epidemic or health risk, Acts of God, adverse weather conditions or other similar events beyond Trendy Tours control) we will offer you a voucher to use on future tours or refund of any monies paid to us less reasonable expenses incurred by us in respect of your booking.
Trendy Tours is not responsible for the costs of any other travel arrangements affected due to our cancellations or rescheduling of any tour.
All requests must be submitted to the office in writing via email or USPS.
Refunds will be processed at the end of each month. If you paid by credit card, you will be refunded by credit card. If you request your credit card payment returned by check, it will be minus the bank fees we incurred. No exceptions. Regardless of the reason, last-minute cancellations and transfers result in a costly process of letters, calls, record adjustments, refund checks, etc. plus, loss of non-refundable tickets and accommodations. That is why there may be a $25.00 cancellation fee deducted.